The Lab Notes

What we're learning, shipping, and arguing about.

Field notes from operators building production AI. No takes. No theory. The thing that broke last week and how we fixed it.

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How to Win at AI Search Optimization
AI Search
How to Win at AI Search Optimization

Winning at AI Search Optimization (AIO) means creating structured, authoritative content grounded in your unique data so AI assistants like ChatGPT and ...

Jul 14, 2026
How an AI Visibility Tracker Watches Your Brand in AI Search
AI Search
How an AI Visibility Tracker Watches Your Brand in AI Search

An AI visibility tracker monitors how your brand, products, and content appear in the answers of AI assistants like ChatGPT, Gemini, and Perplexity.

Jun 23, 2026
How to Get AI Search Visibility for Your Business
AI Search
How to Get AI Search Visibility for Your Business

Gaining AI search visibility means structuring your content so AI assistants quote your business directly in their answers. You achieve this by creating ...

Jun 23, 2026
What AI Visibility Means and How to Improve It
AI Search
What AI Visibility Means and How to Improve It

AI visibility is your brand's presence in answers from AI assistants like ChatGPT, Gemini, and Perplexity. It measures how often AI recommends or cites your ...

Jun 22, 2026
What AI Visibility Tracking Tools Track, and How to Use Them
AI Search
What AI Visibility Tracking Tools Track, and How to Use Them

AI visibility tracking tools monitor what AI assistants like ChatGPT say about your brand. They track brand citations, share of voice, and sentiment against ...

Jun 22, 2026
How AI Brand Visibility Tools Track What AI Says About You
AI Search
How AI Brand Visibility Tools Track What AI Says About You

AI brand visibility tools systematically query AI assistants like ChatGPT and Gemini to monitor how your brand is described and recommended. They automate ...

Jun 22, 2026
The Best AI Visibility Tools for Small Businesses Right Now
AI Search
The Best AI Visibility Tools for Small Businesses Right Now

The best AI visibility tools for a small business are those that track your brand across conversational AI assistants like ChatGPT, Gemini, and Perplexity ...

Jun 22, 2026
How an AI Search Visibility Tool Tracks Your Brand in AI Answers
AI Search
How an AI Search Visibility Tool Tracks Your Brand in AI Answers

An AI search visibility tool automates queries across large language models like ChatGPT, Gemini, and Perplexity to monitor brand mentions. It systematically ...

Jun 22, 2026
Which AI Visibility Tools Actually Show If AI Recommends You
AI Search
Which AI Visibility Tools Actually Show If AI Recommends You

AI visibility tools are specialized platforms that track brand mentions, recommendations, and sentiment within the responses of conversational AI assistants ...

Jun 22, 2026
How Do You Use Customer Proof to Improve AI Search Visibility?
Marketing
How Do You Use Customer Proof to Improve AI Search Visibility?

Customer proof improves AI search visibility by grounding your content in credible, verifiable evidence. AI systems prioritize specific, authentic information, ...

Jun 1, 2026
How Do You Build Topical Authority for AI Search?
Marketing
How Do You Build Topical Authority for AI Search?

To build topical authority for AI search, you must systematically create a deep and interconnected web of content that answers every user question on a ...

Jun 1, 2026
How Do You Find the Questions Buyers Ask AI Before Choosing a Vendor?
Marketing
How Do You Find the Questions Buyers Ask AI Before Choosing a Vendor?

To find the questions buyers ask AI, analyze your internal data like sales objections, support tickets, and call transcripts. Then, model competitor ...

Jun 1, 2026
What Are the First Steps to Improve AI Search Visibility?
Marketing
What Are the First Steps to Improve AI Search Visibility?

The first steps are to audit your current AI search presence by checking what AI assistants say about your brand and competitors. Then, restructure your ...

Jun 1, 2026
How Do You Get Your Brand Recommended by AI Search Engines?
Marketing
How Do You Get Your Brand Recommended by AI Search Engines?

To get your brand recommended by AI search engines, you must build demonstrable topical authority across the web. This involves publishing answer-first ...

Jun 1, 2026
Who Should Own AI Search Optimization Inside a Marketing Team?
Marketing
Who Should Own AI Search Optimization Inside a Marketing Team?

AI Search Optimization (AIO) should be owned by a cross-functional lead who understands content, SEO, and brand authority. This role, often within a Content or ...

May 28, 2026
How Do You Turn AI Search Visibility Into a Repeatable Marketing System?
Marketing
How Do You Turn AI Search Visibility Into a Repeatable Marketing System?

To turn AI search visibility into a repeatable system, you must shift from creating individual articles to building an operational process. This involves ...

May 28, 2026
Why Is My AI Search Content Getting Impressions but No Clicks?
Marketing
Why Is My AI Search Content Getting Impressions but No Clicks?

Your AI search content gets impressions but no clicks because AI assistants provide users with direct, synthesized answers, satisfying their query without ...

May 28, 2026
How Should You Structure a Content Library for AI Search Retrieval?
Marketing
How Should You Structure a Content Library for AI Search Retrieval?

To structure a content library for AI search retrieval, organize content into topic clusters with a central pillar page and related sub-pages. Each piece ...

May 28, 2026
What Makes a Brand Trustworthy Enough to Be Cited by AI?
Marketing
What Makes a Brand Trustworthy Enough to Be Cited by AI?

AI systems cite brands that demonstrate clear expertise, consistent entity signals, and original insights. Trust is built through well-structured content ...

May 28, 2026
How Do You Audit a Website for AI Search Visibility?
Marketing
How Do You Audit a Website for AI Search Visibility?

To audit a website for AI Search visibility, you must evaluate its content and structure through the lens of an AI system. This involves analyzing for ...

May 28, 2026
Why Is AI Search Optimization More Than a Content Checklist?
Marketing
Why Is AI Search Optimization More Than a Content Checklist?

AI Search Optimization (AIO) is more than a checklist because AI systems evaluate content holistically, weighing clarity, authority, and structure together. A ...

May 26, 2026
What Should You Track in an AI Search Visibility System?
Marketing
What Should You Track in an AI Search Visibility System?

To effectively measure AI search visibility, track metrics beyond traditional rankings. Focus on AI citations, brand mentions, prompt coverage, source ...

May 26, 2026
How Do You Build an AI Search Visibility Roadmap for a Marketing Team?
Marketing
How Do You Build an AI Search Visibility Roadmap for a Marketing Team?

Building an AI Search visibility roadmap involves auditing your current AI-generated brand mentions, identifying high-value queries your customers ask, ...

May 26, 2026
How to Go From AI Curious to AI Leader in 90 Days
AI Systems
How to Go From AI Curious to AI Leader in 90 Days

Become an AI leader in 90 days by following a structured cycle. Dedicate 30 days to deeply learning one high-impact AI system, 30 days to building and ...

Apr 23, 2026
What Should Your AI Pitch to Leadership Actually Include?
AI Systems
What Should Your AI Pitch to Leadership Actually Include?

Your AI pitch to leadership should skip the hype and focus on business impact. Present a specific problem you solved with a working AI system, quantify the ...

Apr 23, 2026
Why Salespeople Who Ignore AI Are Losing Deals to Reps Who Don't
AI Systems
Why Salespeople Who Ignore AI Are Losing Deals to Reps Who Don't

Salespeople ignoring AI lose deals because AI-enabled competitors research faster, personalize outreach more effectively, and respond to complex questions ...

Apr 23, 2026
How to Document Your AI Systems So Your Company Sees You as the Architect
AI Systems
How to Document Your AI Systems So Your Company Sees You as the Architect

Document every AI system with a one-page brief detailing its objective, inputs, outputs, tools, and owner. This formalizes your work as a valuable company ...

Apr 23, 2026
What Makes an AI Implementation Actually Stick Inside a Marketing Team?
AI Systems
What Makes an AI Implementation Actually Stick Inside a Marketing Team?

Successful AI implementation sticks when it solves a tangible team problem, is owned by a single champion, and is treated as a system, not just a tool. Access ...

Apr 23, 2026
How Salespeople Can Use AI to Win More Deals Without Sounding Robotic
AI Systems
How Salespeople Can Use AI to Win More Deals Without Sounding Robotic

Let artificial intelligence handle account research, draft initial outreach, and summarize calls. This frees you to engage customers with the genuine, ...

Apr 23, 2026
Where Should a Marketer Start When Building an Internal AI Strategy?
AI Systems
Where Should a Marketer Start When Building an Internal AI Strategy?

Start by identifying your team's single biggest time drain. Build one focused AI system to solve that specific problem, measure the results, and use that ...

Apr 23, 2026
How to Avoid AI Toy Projects and Build Something That Actually Moves the Needle
AI Systems
How to Avoid AI Toy Projects and Build Something That Actually Moves the Needle

A real AI project is tied to a business metric, uses a repeatable workflow, and runs without constant human intervention. If your project only works when you ...

Apr 23, 2026
When Is the Right Time to Build Your First AI System at Work?
AI Systems
When Is the Right Time to Build Your First AI System at Work?

The right time is now, before a competitor or a colleague on another team does. The professionals building career-defining leverage aren't waiting for a ...

Apr 21, 2026
How to Train Your Marketing Team to Use AI Without the Overwhelm
AI Training
How to Train Your Marketing Team to Use AI Without the Overwhelm

Train your marketing team on AI by starting small. Focus on one tool, one clear use case, and one repeatable workflow. Build confidence with a single, tangible ...

Apr 21, 2026
What Is the Difference Between Using AI and Leading AI at Work?
AI Training
What Is the Difference Between Using AI and Leading AI at Work?

Using AI means executing individual tasks faster. Leading AI means architecting systems that create leverage for your entire team or organization. The first ...

Apr 21, 2026
Everyone Wants an AIO Tracker, but Most Teams Don't Know What to Track
AI Search
Everyone Wants an AIO Tracker, but Most Teams Don't Know What to Track

Most teams should be tracking visibility, citations, query coverage, and whether any of it is actually driving traffic. But before we get into that, when I say ...

Apr 21, 2026
Why Your Company Isn't Taking Your AI Work Seriously Yet
AI Training
Why Your Company Isn't Taking Your AI Work Seriously Yet

Your company isn’t taking your AI work seriously because experiments don’t earn credibility; systems do. Without a documented process, measurable outcomes, and ...

Apr 20, 2026
How to Build an AI System Your Company Actually Depends On
AI Training
How to Build an AI System Your Company Actually Depends On

To build an AI system your company depends on, anchor it to a single, high-value, repeatable workflow within a core business function like content creation, ...

Apr 20, 2026
What AI Skills Do Marketers Actually Need in 2026 to Stay Competitive?
AI Training
What AI Skills Do Marketers Actually Need in 2026 to Stay Competitive?

To stay competitive in 2026, marketers must shift from being AI tool users to AI system builders. The most critical skills are not prompt engineering, but ...

Apr 20, 2026
Who Becomes the In-House AI Expert at a Small Marketing Team?
AI Training
Who Becomes the In-House AI Expert at a Small Marketing Team?

The in-house AI expert on a small marketing team is not appointed; they are self-made. It is the person who stops waiting for permission, identifies a tangible ...

Apr 20, 2026
How to Present AI Results to Leadership in a Way That Gets Budget Approved
AI Training
How to Present AI Results to Leadership in a Way That Gets Budget Approved

To get AI budget approved, translate your work into the three metrics leaders care about: revenue impact, cost savings, and risk mitigation. Present clear, ...

Apr 20, 2026
What Is the First AI Project to Lead If You Want to Be Taken Seriously at Work
AI Training
What Is the First AI Project to Lead If You Want to Be Taken Seriously at Work

To be taken seriously, lead an AI project that solves a visible, recurring business problem. Focus on high-impact areas like content production or sales ...

Apr 20, 2026
Why Most AI Projects at Marketing Agencies Fail Before They Scale
AI Training
Why Most AI Projects at Marketing Agencies Fail Before They Scale

Most AI projects at marketing agencies fail because they are built around a tool rather than a workflow. Without a repeatable system tied to a specific ...

Apr 20, 2026
What Does It Actually Mean to Lead AI at a Marketing Agency?
AI Training
What Does It Actually Mean to Lead AI at a Marketing Agency?

Leading AI at a marketing agency means shifting from being a tool operator to a system architect. Your role is to build and own the repeatable, scalable ...

Apr 20, 2026
How to Position Yourself as the In-House AI Expert Without a Technical Background
AI Training
How to Position Yourself as the In-House AI Expert Without a Technical Background

To become the in-house AI expert without a technical background, focus on building business systems, not writing code. Learn to connect AI outputs to the ...

Apr 20, 2026
How Can I Audit My Current Marketing for AI Opportunities and Risks?
AI Search
How Can I Audit My Current Marketing for AI Opportunities and Risks?

To audit your marketing for AI, inventory all channels, workflows, and tools. Identify repetitive tasks, data analysis, and content creation as opportunities. ...

Apr 16, 2026
How Should an Agency Talk About Its AI Capabilities to Clients Without Overpromising?
AI Search
How Should an Agency Talk About Its AI Capabilities to Clients Without Overpromising?

Agencies should frame AI as a powerful accelerator, not a magic solution. Focus on specific workflows where AI enhances speed, data analysis, and ...

Apr 16, 2026
How Do I Balance AI-Generated Content With Human Creativity and Brand Voice?
AI Search
How Do I Balance AI-Generated Content With Human Creativity and Brand Voice?

Balance AI-generated content with human creativity by using AI for scale and structure, while reserving human talent for strategy, storytelling, and final ...

Apr 16, 2026
What Is a Realistic AI Roadmap for a 5-Person Marketing Team?
AI Search
What Is a Realistic AI Roadmap for a 5-Person Marketing Team?

A realistic AI roadmap for a small marketing team starts with education and clear usage policies. Focus first on automating one or two high-impact, repetitive ...

Apr 16, 2026
How Can AI Help a Brick-and-Mortar Business Get More Local Leads?
AI Search
How Can AI Help a Brick-and-Mortar Business Get More Local Leads?

AI helps brick-and-mortar businesses get more local leads by automating the creation of search-optimized content, generating posts for local directories like ...

Apr 16, 2026
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