The Lab Notes

What we're learning, shipping, and arguing about.

Field notes from operators building production AI. No takes. No theory. The thing that broke last week and how we fixed it.

What Is a Search Everywhere Strategy, and Why Isn't Ranking on Google Enough Anymore?
AI Systems
What Is a Search Everywhere Strategy, and Why Isn't Ranking on Google Enough Anymore?

A search everywhere strategy means showing up where your buyers actually look, not only where Google ranks you: in AI assistant answers, in short video, in ...

Jan 20, 2026
Stop Spending Your Budget on AI Education (It's a Distraction)
AI Systems
Stop Spending Your Budget on AI Education (It's a Distraction)

Most companies waste AI training budgets because education doesn’t redesign how work gets done. Teams learn tools, attend workshops, and understand AI ...

Jan 19, 2026
How Do I Update Workflows for the New ChatGPT 5.1?
ChatGPT
How Do I Update Workflows for the New ChatGPT 5.1?

Update your workflows with ChatGPT5.1 by shifting from simple prompts to "Context Engineering" , treating prompts as strict API specs. Use the ...

Nov 16, 2025
The Perplexity Search API: A New Engine for Real-Time Marketing and Sales Intelligence
AI Tools
The Perplexity Search API: A New Engine for Real-Time Marketing and Sales Intelligence

The introduction of the Perplexity Search API represents a pivotal moment for the marketing and sales technology landscape. It is not merely an incremental ...

Sep 28, 2025
What Are the Best Strategies for Ranking in AI Search Results?
SEO
What Are the Best Strategies for Ranking in AI Search Results?

The best strategies for ranking in AI search results are to create content that answers user questions directly, structure information with clarity, use schema ...

Sep 10, 2025
How Do You Create Content That AI Search Engines Prefer?
SEO
How Do You Create Content That AI Search Engines Prefer?

You create content that AI search engines prefer by writing in a clear question-and-answer format, structuring information with tables and lists, and providing ...

Sep 10, 2025
How Can Marketers Use AI Search Optimization to Get Found?
SEO
How Can Marketers Use AI Search Optimization to Get Found?

Marketers can use AI Search Optimization (AIO) to get found by structuring content so that AI-driven engines like ChatGPT, Google AI Overviews, and Perplexity ...

Sep 10, 2025
How Does a RAG System Prevent Knowledge Drain When a Key Employee Leaves?
AI Systems
How Does a RAG System Prevent Knowledge Drain When a Key Employee Leaves?

A Retrieval-Augmented Generation (RAG) system prevents knowledge drain by capturing a departing employee's institutional knowledge from their documents and ...

Aug 12, 2025
How Can AI Analyze Our Internal Meeting Transcripts To Identify The Most Common Customer Concerns?
AI Systems
How Can AI Analyze Our Internal Meeting Transcripts To Identify The Most Common Customer Concerns?

To analyze internal meeting transcripts for customer concerns, use a Retrieval-Augmented Generation (RAG) system to perform a semantic search for ...

Aug 7, 2025
What Is The Most Effective Way To Build A Customer Support Chatbot That Doesn't Hallucinate And Can Answer Specific Technical Questions?
AI Systems
What Is The Most Effective Way To Build A Customer Support Chatbot That Doesn't Hallucinate And Can Answer Specific Technical Questions?

The most effective way to build a customer support chatbot that doesn't hallucinate and can answer specific technical questions is to use a Retrieval-Augmented ...

Aug 7, 2025
What's The Best Automated System For Tagging And Searching A Large Library Of Marketing Images Based On Their Content And Theme?
AI Systems
What's The Best Automated System For Tagging And Searching A Large Library Of Marketing Images Based On Their Content And Theme?

The best automated system for tagging and searching a large marketing image library is an AI-powered Visual Intelligence system using Retrieval-Augmented ...

Aug 7, 2025
Can AI-Generated Content Rank in Search Engines for a Small Business?
AI Systems
Can AI-Generated Content Rank in Search Engines for a Small Business?

Yes, AI-generated content can rank in search engines, and Google says so directly: its spam policy targets pages made "for the primary purpose of manipulating ...

Jul 17, 2025
What Is The Best AI Workflow For Automating Content Ideation?
AI Systems
What Is The Best AI Workflow For Automating Content Ideation?

The most effective AI workflow for automating content ideation involves four key steps: using AI to scrape trends and topics, expanding those topics into ...

Jul 15, 2025
When Should a Small Business Move From One AI Tool to an Integrated AI System?
AI Tools
When Should a Small Business Move From One AI Tool to an Integrated AI System?

A small business should move from one AI tool to an integrated AI system when it hits one of four thresholds: the tool's first productivity gain has flattened; ...

Jul 15, 2025
What Are the Security and Compliance Risks of AI Marketing Automation, and How Do You Mitigate Them?
AI Systems
What Are the Security and Compliance Risks of AI Marketing Automation, and How Do You Mitigate Them?

The security and compliance risks of AI marketing automation for a small business come down to five: customer data pasted into a tool that keeps it, a model ...

Jul 15, 2025
Checklist: First 30 Days of Launching AI Marketing Automation in a Small B2B Team
AI Systems
Checklist: First 30 Days of Launching AI Marketing Automation in a Small B2B Team

For a small B2B team, launching AI marketing automation requires a focused, week-by-week plan. Week 1: Choose a high-impact pilot task. Week 2: Deploy and ...

Jul 15, 2025
How to start automating B2B marketing tasks with AI?
AI Tools
How to start automating B2B marketing tasks with AI?

For small B2B marketing teams, the first step into AI automation should target high-volume, repetitive tasks. Start by automating content creation for one core ...

Jul 10, 2025
Architecting Production-Ready RAG Systems: A Comprehensive Guide to Pinecone
AI Systems
Architecting Production-Ready RAG Systems: A Comprehensive Guide to Pinecone

Implementation, and Optimization with Pinecone Section 1: The RAG Paradigm: Architecting Systems Beyond Static Knowledge Click here for our interactive tool ...

Jun 28, 2025
From AI Automation to Orchestration: It’s About Systems, Stupid
No-code AI
From AI Automation to Orchestration: It’s About Systems, Stupid

For the past six months, we've been building, breaking, and rebuilding AI systems for marketing and sales — clocking a wild 40-50 hours weekly in our AI ...

May 29, 2025
Build Your Dream Team: How AI Round Tables Are Revolutionizing Business Strategy
Make
Build Your Dream Team: How AI Round Tables Are Revolutionizing Business Strategy

You know that feeling when you're facing a tough marketing challenge and think, "Man, I wish I could get Seth Godin's take on this... and maybe Steve Jobs' ...

May 29, 2025
Stop Treating LLMs Like Tools: Unlock Your Marketing Superpowers with AI Teammates
AI Tools
Stop Treating LLMs Like Tools: Unlock Your Marketing Superpowers with AI Teammates

I want to share something I've observed in the marketing world: there's a fundamental mindset shift that separates those who get transformative results from AI ...

May 29, 2025
Text Data Mining: How Can a Small Business Extract Customer Insights From Reviews, Emails, and Calls?
AI Tools
Text Data Mining: How Can a Small Business Extract Customer Insights From Reviews, Emails, and Calls?

Text data mining for a small business means having an AI model read the words your customers already gave you (reviews, support emails, call transcripts, form ...

May 13, 2025
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